EU/UK VAT REGULATIONS and how it may affect your orders

So as of July 1, 2021, all import orders to the EU and UK are subject to VAT (value added tax) and handling fees regardless of order cost. There is no longer a threshold for exempt taxes. We 

will not be collecting or remitting VAT, meaning this VAT will be collected by your country when the package reaches customs. 

All EU & UK customers who purchase directly from should be aware that import duties, taxes & charges are not included in the item price or shipping costs.

Any charges incurred are the customer's responsibility, and must be remitted to the customs office in order for the package to be claimed.

Depending on where you are, processing times as well as additional processing fees may apply once the package arrives to your customs facility. Fees are determined by destination countries, please check with your country's customs office to determine what your additional costs will be prior to placing a purchase. 

Please note that these recent changes to VAT may affect your package's processing time in customs. For all EU & UK customers, please anticipate an additional 1-2 weeks for your package to be held in your customs facility (in addition to our shop's shipping & transit times) 

Decrease your risk of getting taxed/stopped by customs

Letter mail coming into the EU/UK should not need to be stopped by customs or incur additional taxing. There are certain conditions for your order to be sent as letter mail. Depending on what you purchase some orders may or may not be affected

For your order to be sent via letter mail your order must ONLY CONTAINS FLAT PAPER ITEMS AND Is UNDER 50g

UNDER 50g which is approximately ~$35 CAD 

When your order is shipped via letter mail it will be sent UNTRACKED

Orders OVER 50g will be shipped as a PARCEL due to this increase in weight. Parcels are subject to VAT when it arrives in your country.

** if you are not sure if your order will go over the threshold please feel free to contact us. Email us at either before or after you've made your order. We will try our best to work something out to get orders under 50g (if you are ok with it, maybe no journaling card or freebies etc.)

If your oder contains larger items (stickerboooks, washi, enamel pins, etc.)

• Your order will ship as an untracked/tracked PARCEL which will be subject to VAT when it arrives in your country.
• We do not have the means to collect and remit VAT for you, you will most likely be required to pick up your package at your local post office and pay for taxes and handling fees there.


There are companies that work as SHIPPING FORWARDERS. How these companies work is that you place an order from us, ship it to a forwarding company (usually in the USA), and once they receive your order(s), they will bundle it all together and ship it in ONE BOX to you. Your package will be charged a fee from these forwarders and the package will still subject to VAT when it arrives in your country however, the amount you save in postage by shipping all orders to the US vs. internationally will be worth the savings.

Here are a some forwarders that I have heard of

My Mall Box